Telehealth | Virtual Care Competency

Crossing the Virtual Chasm:

Rethinking Curriculum, Competency, and Culture in the Virtual Care Era

Symposium occurred on Thursday, September 10th, 2020.

Recorded sessions are available for viewing under "Resources".

Agenda

Telehealth has revolutionized healthcare as COVID-19 has swept through the world. Though its benefits are undeniable, it brings unique challenges and barriers as healthcare professionals, supervisors, and learners have had to navigate their way through education in a virtual environment.

In this symposium, we addressed the challenges, workflows, strategies, and best practices in telehealth-enabled education through lively discussion among experts from around the country on how academic medical centers and professional organizations across the country are navigating the challenges to the traditional approach of medical education in a virtual world.

Panel 2: Rethinking Assessment: When Virtual Care is the Vehicle and the Environment of Practice

Panel 3: Survival of the Fittest: Adapting Teaching and Learning in a Virtual Care Environment

Break

Panel 4: Play like a Pro: Best Practices for Virtual Care Education

2:20-2:30 PM EST

1:25-2:20 PM EST

2:30-3:20 PM EST

3:25-4:15 PM EST

4:20-5:00 PM EST

Panel 5: Keeping the Patient in the Center: The Impact of Virtual Care on Patient Experience

Panel 1: Strengthening Your Core: Defining Competencies for Telehealth Education

Welcome and Introductions by Lee H. Schwamm, MD,

Exec Vice Chair Neurology | Director, Center for TeleHealth [Mass General Hospital]

Vice President, Virtual Care | Digital Health

[Mass General Brigham]

Professor of Neurology

[Harvard Medical School]

12:00-12:20 PM EST

12:25-1:20 PM EST

5:00 PM EST

Closing remarks by Lee H. Schwamm, MD

About Mass General Center for TeleHealth

The Center for TeleHealth puts Mass General at the forefront of a national shift toward providing patients and the community high-quality, convenient virtual care options to augment the traditional ways in which medical care will be delivered.

Users of the telehealth service communicate, collaborate and share their information remotely using familiar and easy to use tools. These tools allow providers to interact with patients—and each other—in a way that is most convenient and best suited to the patient's medical needs.

The Mass General Center for TeleHealth’s mission is to enable more personal, more affordable and more efficient ways of giving care that unleashes the expertise and creativity of our providers and supports the gathering of patients and providers at the times and places best suited to their needs.